Pet Baskets

Pet Baskets

Discover the cozy retreats for your furry friends with exquisite Pet Basket...

Pet Baskets

Eco-Chic Seating

Hanging Chairs

Discover the perfect blend of nature and modern design with our Hanging...

Hanging Chairs

Creative Handicrafts

Other Featured Products

  • "Such beautiful dishes that I have come to refer to as my shelf art! if you have open shelving these dishes are for you. They are unique."

    Glen, Niagara Falls, ON 

  • "I loved these dishes from the get-go! Knew I had to have them. I chose three colours and they go together beautifully."

    Vanessa, Sherwood Park, AB 

  • "If you've been contemplating purchasing these plates - go for it! They've elevated my dining experience and make meals so much more enjoyable!"

    Tobi, Vancouver, BC 

We believe in simple, timeless, and responsible designs.

  • Sustainability

    We are committed to sourcing our wood from sustainable forests and minimizing our environmental impact.

  • Craftsmanship

    Our skilled artisans pour their heart and soul into every piece, ensuring that each item is unique and of the highest quality.

  • Affordability

    We believe that everyone should have access to beautiful, natural home goods. That's why we offer premium quality products at affordable prices.

  • Customer Satisfaction

    Your satisfaction is our top priority. We offer free shipping and returns within the US, and our dedicated customer service team is always ready to assist you.

Frequently Asked Questions

What are the shipping rates and delivery times?

Shipping Rates & Delivery Estimates:

  • Standard Shipping: All orders are eligible for free standard shipping, which typically delivers within 5-8 business days.
  • Express Shipping: For an additional fee of $200, express shipping is available, delivering within 1-3 business days. 

Shipment to P.O. boxes or APO/FPO addresses

HiWood ships to addresses within the mainland of U.S., excluding Alaska, Hawaii, and APO/FPO/DPO addresses.

How do I handle returns and exchanges?

If you receive a damaged order, please contact us(hiwoodus@gmail.com) for a return or exchange. Be sure to save all packaging materials and damaged goods before filing a claim. We strongly recommend taking pictures or videos of the damaged products.

How can I contact customer service?

If you have any questions or need assistance, please reach out to us at:

  • Address: Central USA, 1111 Jupiter Road, 107C, Plano, Texas 75074
  • Phone: ☎️ 469-937-0252

What payment methods do you accept?

We accept various payment methods, including credit cards, debit cards, Paypal and other online payment options. Specific payment options can be viewed at checkout.